# Voice Biometric Authentication

## Secure Genuine Conversations with #1 Rated Voice Biometric Authentication Software

Make voice biometric authentication simpler and more secure with Veridas’ Voice Authentication Solution. Our platform enhances the core value of biometrics by offering a seamless, quick, and secure method for identifying individuals through their unique voice characteristics.

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### Seamless, fast and authentic interactions with our voice authentication software

#### Cost savings and operational efficiency

Knowledge-based identity authentication can be lengthy and not user-friendly. Save costs by reducing AHT by more than 60 seconds and streamline operations in your contact center with voice biometrics by minimizing call transfers and reducing call times.

#### Improved customer satisfaction

Remembering passwords and security questions can diminish customer satisfaction. Reduce authentication time and improve customer satisfaction by letting them authenticate using their voice.

#### More secure authentication

Current verification methods pose a major security risk because of their weakness. Authenticate customers within seconds, eliminating the need for additional verification steps. Enjoy a seamless customer experience while minimizing the risk of fraud.

[BBVA México: Proof of life with biometric voice recognition software](/content/en/case-study-bbva-proof-of-life-with-voice-biometrics/index.html)

### Sound to security: your customers’ journey

1. **Enrollment**  
   The first step of this process is audio capture. The client is required to capture as little as 3 seconds of audio from the user. This process can occur during user onboarding.

2. **Management**  
   Once audio is captured, an account is created in Veridas Cloud, and a biometric vector is generated.

3. **Authentication**  
   During future interactions, the user's audio is captured again for comparison with the stored voiceprint.

4. **Result**  
   The outcome determines if the access attempt is authentic or if it is a fraudulent attempt.

### Antispoofing

Our technology identifies the authenticity of voices, distinguishing whether the person on the other end of the call is a real person or a fraud attack.

## The First Voice Solution in the Market

### Pass Fraud and Deepfake Attack Testing Worldwide

#### Instant Deployment Across Platforms

Veridas solution deploys in any environment or communication platform within hours.

### Key Features

1. **3-second Voice Authentication**  
   Experience the market’s fastest passive voice biometric solution, delivering access in just 3 seconds.

2. **Enhanced Audio Analysis**  
   Configurable calibration modes for optimal voice verification across use cases.

3. **Passive Voice Biometrics Solution**  
   Verify any phrase or language effortlessly, freeing users from memorizing prompts.

4. **Effortless Integration**  
   Deploy voice authentication software quickly in various environments.

5. **Antispoofing**  
   Technology detects pre-recorded audio or synthetic voices ensuring genuine interactions.

6. **Tailored Solution**  
   Calibration modes adjusted for specific use cases.

## Proprietary & Leading Technology

- **100% proprietary technology**
- **World-leading technology** evaluated by the NIST.

## FAQs

### What is voice biometrics, and how does it work?
Voice biometrics uses a person’s unique voice characteristics to verify identity by capturing audio samples to create a biometric voiceprint.

### How secure is voice biometric authentication?
It features advanced anti-spoofing technology to detect and prevent fraud attempts, ensuring secure authentication.

### What are the benefits of using voice biometrics over traditional methods?
It simplifies the authentication process, reduces AHT in contact centers, and enhances security while improving user experience.

### How does Veridas’ solution ensure authenticity?
Using voice liveness detection distinguishes between live voices and fraudulent attempts, ensuring secure interactions.

## Identity Verification Success Stories

### Aplazame: Building Trust and Speed in Online Financing
Success story showcasing how Veridas supported online onboarding without compromising security.  
*"The peace of mind is invaluable."* - Javier Yuste, CPO at Aplazame

### Global Banking Leadership through Trusted Real Digital Identity
Veridas helps clients like BBVA to ensure client identity at onboarding and continuous authentication.  
*"Continuous authentication is vital."* - Natalia Ortega, Global Head of Financial at BBVA.

### Over 840,000 verifications boost confidence in bplay's online gaming ecosystem
Compliance with regulations while ensuring user identity verification.  
*"It’s frictionless security."* - Ignacio Lobos, Compliance Manager at Grupo Boldt.

## Proof that our solutions work
Rigorous testing and certifications by third-party experts ensure compliance and security effectiveness.